Terms & Conditions

The rules and guidelines governing your use of the Indust platform.

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Indust – Terms & Conditions

Welcome to Indust! These Terms and Conditions govern your use of the Indust platform, including our website, mobile application, and services. By accessing or using Indust, you agree to comply with these terms. If you do not agree, please refrain from using our services.

Last Updated: 14/07/2026
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Facilitator Role

We connect Buyers and Suppliers for manufacturing opportunities.

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Free Registration

Registration on Indust is completely free for all users.

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Success Fee Model

2% of Project Value or β‚Ή2,000 min fee payable only on successful business.

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Governing Law

Governed by Indian Law; Disputes under Chengalpattu, TN jurisdiction.

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Overview

Indust – Terms and Conditions

Last Updated: 14/07/2026.

Welcome to Indust! These Terms and Conditions govern your use of the Indust platform, including our website, mobile application, and services. By accessing or using Indust, you agree to comply with these terms. If you do not agree, please refrain from using our services.

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Section 01

Definitions

  • "Indust" refers to the platform, services, website, and mobile application operated by Muthuraj EXIM.
  • "User" refers to any individual or entity that accesses or uses Indust.
  • "Service Providers" refer to suppliers, manufacturers, or service vendors registered on Indust.
  • "Customers" refer to businesses or individuals seeking products or services on Indust.
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Section 02

Use of Indust

  • You must be at least 18 years old to register and use Indust.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Users must provide accurate and complete information during registration and transactions.
  • Indust reserves the right to suspend or terminate accounts that violate these terms.
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Section 03

Professional Conduct & Verification

  • Users agree to maintain professional conduct and provide accurate representations of their skills and experience.
  • Indust may, at its discretion, request verification documents or credentials from users but does not guarantee the accuracy of such information.
  • Indust does not endorse or guarantee any specific individual’s or company’s qualifications or capabilities.
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Section 04

User Content and Confidentiality

  • Users are solely responsible for the content they upload or share on Indust.
  • Do not upload proprietary, confidential, or sensitive information unless you have permission.
  • Users shall not post, share, or transmit any content that is offensive, unlawful, or violates the rights of others.
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Section 05

Services

  • Indust facilitates the connection between Service Providers and Customers for manufacturing-related services.
  • Indust does not guarantee the quality, safety, legality, or performance of services or products offered by Service Providers.
  • Transactions and agreements between Users are solely their responsibility. Indust is not a party to such agreements.
  • Indust does not process payments or handle financial transactions between Users.
  • Indust does not verify or guarantee any skills, certifications, or experience claimed by users.
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Section 06

Disclaimer of Endorsement

  • Indust does not endorse, recommend, or guarantee any specific Service Provider, Customer, or skill listed on the platform.
  • Any skills, certifications, or work history shown on the app are self-declared by users and must be independently verified by employers/clients.
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Section 07

COMMERCIAL TERMS AND SUCCESS FEE

7.1 Free Registration

Registration on Indust is free unless otherwise specified by Indust. Users may access and use the Platform subject to these Terms and Conditions.

7.2 Success Fee

Indust operates on a Success Fee model. A Success Fee shall become payable where a Customer and a Supplier successfully establish a commercial relationship through an introduction, lead, referral, connection or business opportunity facilitated by Indust. The Success Fee shall be payable irrespective of whether the transaction is concluded through the Indust Platform or directly between the parties after such introduction.

7.3 Success Fee Rate

  • Unless otherwise agreed in writing, the Customer shall pay a one-time Success Fee equal to 2% of the Project Value or the Minimum Success Fee of Rs.2,000/- (Rupees Two Thousand Only), whichever is higher, together with applicable GST.
  • Unless otherwise agreed in writing, the Supplier shall pay a one-time Success Fee equal to 2% of the Project Value or the Minimum Success Fee of Rs.2,000/- (Rupees Two Thousand Only), whichever is higher, together with applicable GST.

7.4 Calculation of Success Fee

The Success Fee shall be calculated based on the final Project Value mutually agreed between the Customer and the Supplier. The Project Value shall include, wherever applicable:

  • Purchase Orders
  • Work Orders
  • Manufacturing Contracts
  • Supply Agreements
  • Annual Rate Contracts
  • Development Contracts
  • Tooling Charges
  • Development Charges
  • Quantity Revisions
  • Change Orders
  • Any other commercial consideration arising out of the same business engagement.

Sample orders, prototype orders, trial production, pilot production and development samples shall not be considered for calculating the Success Fee unless otherwise agreed by Indust.

7.5 Revision of Project Value

If the Project Value is revised before commencement of regular production or execution of the project, the Success Fee shall be recalculated based on the final mutually confirmed Project Value.

Where additional purchase orders or commercial revisions arise from the same business engagement, Indust reserves the right to revise the Success Fee accordingly.

7.6 Disclosure Obligation

Both the Customer and the Supplier shall promptly disclose the final Project Value and provide such purchase orders, work orders, agreements, invoices or other supporting documents as may reasonably be required by Indust for verification and calculation of the Success Fee.

Failure to disclose accurate information shall constitute a breach of these Terms.

7.7 Success Fee Invoice

Upon confirmation of the commercial award, purchase order, work order, execution of agreement or commencement of production or services, Indust shall issue a Success Fee Invoice to the respective Customer and Supplier.

The Success Fee shall become immediately due and payable in accordance with the payment terms specified in the invoice.

7.8 Payment Terms

The Success Fee shall be paid within the period specified in the invoice issued by Indust unless otherwise agreed in writing.

All payments shall be made without deduction, withholding or set-off except where required by applicable law.

7.9 Taxes

The Success Fee is exclusive of applicable Goods and Services Tax (GST) and any other statutory taxes, duties or levies. All such taxes shall be payable additionally by the respective User in accordance with applicable law.

7.10 Circumvention

Users shall not directly or indirectly bypass, avoid or circumvent Indust after an introduction has been made for the purpose of avoiding payment of the Success Fee.

  • Any commercial transaction entered into between the Customer and the Supplier within twenty-four (24) months from the date of introduction by Indust shall be deemed to have resulted from such introduction unless proven otherwise.
  • The applicable Success Fee shall remain payable notwithstanding that negotiations, communications or execution of the transaction take place outside the Indust Platform.
  • The Success Fee becomes payable upon successful award of the project through Indust and is not contingent upon the subsequent execution or outcome of the project.

7.11 Under-reporting of Project Value

If Indust reasonably believes that the Project Value has been intentionally understated, concealed or misrepresented, Indust shall be entitled to determine the Project Value based on available commercial documents, market value, invoices, purchase orders or any other reliable evidence. The Success Fee shall be recalculated accordingly, and the User shall remain liable for payment.

7.12 Delay in Payment

Any Success Fee remaining unpaid after the due date shall carry interest at the rate of 18% (Eighteen Percent) per annum, calculated from the due date until the date of actual payment, without prejudice to Indust's other legal rights and remedies.

7.13 Non-Payment and Recovery

Failure to pay the Success Fee shall entitle Indust to:

  • Suspend or terminate the User's account
  • Restrict access to the Platform
  • Recover the outstanding Success Fee together with applicable interest
  • Recover legal costs, collection expenses and other incidental costs incurred for recovery
  • Initiate appropriate civil or other legal proceedings available under applicable law

7.14 Special Commercial Arrangements

Indust reserves the right to enter into separate commercial arrangements or negotiate different Success Fee structures with any Customer or Supplier through a written agreement.

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Section 08

User Obligations

  • Users agree to use Indust in compliance with all applicable laws and regulations.
  • Service Providers must fulfill orders in a timely and professional manner.
  • Customers must make timely payments for agreed services outside of Indust.
  • Users shall not engage in fraudulent, misleading, or illegal activities on Indust.
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Section 09

Third-Party Integrations

Indust may allow access to third-party tools or services. These are not under the control of Indust, and we are not responsible for their performance or security.

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Section 10

Intellectual Property

  • Indust and its content, including trademarks, logos, and software, are owned by MuthuRaj EXIM and are protected by intellectual property laws.
  • Users may not copy, modify, or distribute Indust’s content without permission.
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Section 11

Limitation of Liability

  • Indust is provided "as is" and "as available" without warranties of any kind.
  • Indust is not liable for any losses, damages, or disputes arising from transactions between Users.
  • Indust is not responsible for service disruptions, technical failures, or unauthorized access to accounts.
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Section 12

Indemnity

You agree to indemnify and hold harmless Indust, its affiliates, and employees from any claims, damages, or disputes arising from your actions or content on the platform.

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Section 13

Platform Changes

Indust may change, suspend, or discontinue features or services at any time, with or without notice.

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Section 14

Termination

  • Indust reserves the right to suspend or terminate any account at its sole discretion for violations of these terms.
  • Users may terminate their accounts at any time by contacting Indust support.
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Section 15

Privacy Policy

Your use of Indust is subject to our Privacy Policy, which outlines how we collect, use, and protect your data.

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Section 16

Modifications

  • Indust may update these Terms and Conditions from time to time. Users will be notified of significant changes.
  • Continued use of Indust after changes indicates acceptance of the updated terms.
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Section 17

Governing Law & Dispute Resolution

  • These Terms are governed by the laws of India.
  • Any disputes arising from these Terms will be resolved through arbitration or District court in Chengalpattu, Tamil Nadu.
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Section 18

Contact Information

For any questions or concerns regarding these Terms, please contact us at:

  • Entity: Indust (Muthuraj EXIM)
  • Email: contact@indust.in
  • Address: No.5/151, Vivekanandha Nagar, Second Cross Street, Tambaram, Chengalpattu, Tamil Nadu - 600131

Have a Question About Our Terms?

Our team is happy to clarify anything about our terms, commercial success fee model, or platform policies.